Returns & Exchanges

At Lookfantastic, we want you to be completely satisfied with your beauty purchase, which is why we offer a straightforward 30-day return policy for unopened and unused items. Please ensure all original seals remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique authorization number.

• 2.
  Secure Your Package

  Carefully pack your items in their original packaging, ensuring all products are protected and the return authorization form is included inside.

• 3.
  Print and Attach Label

  Download your prepaid or standard return shipping label from our portal and securely affix it to the outside of your parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed by our warehouse team.